Wednesday, March 25, 2009

FAQ (About US)

What kinds of cookies do you have?

Delicious traditional homemade chocolate-chip, and a cookie of the month. This month, it's SNICKERDOODLE.

How much are they?

$1/cookie, $2.50/3 cookies, $5/6 cookies, $10/dozen, with a 6 cookie minimum for delivery.

Can I get milk with that?

YES! pints of milk are just $2!

How do I place an order?

Call or text 610-504-8097 and talk to one of our friendly representatives! E-mail redwagoncookies@gmail.com!
IM RedWagonCookieCo (AIM), or Facebook chat Red Wagon Cookies (FRIEND US!!!)!

What do I say?

You should know how to handle a phone or IM conversation by now, but texting or e-mailing can be tricky. Be sure always to include your order, your name, your location, and your phone number. Texting might confuse you, but it's really quite simple. Let's say you want 6 cookies and one quart of milk, your name is Mike Muffin, your phone number is 213-555-4020, and you live in Birnkrant. Your text would say: 6c1m, Mike, Birnkrant, 213-555-4020. You will get a confirmation text letting you know your order was received, if you don't get one, re-send it!!!

What happens after I get my confirmation?

About 30-45 minutes later, a representative will call you from outside your building for you to come pick up your warm carton of goodness!!

Can I pay with discresh/credit/debit?

Sorry, but we can only accept cash for now!

Is it okay to tip?

Tips are not expected, but DEFINITELY appreciated!!

Where do you deliver?

Dorms, houses on the row, Cardinal Gardens, Troy, Troy East, Century apartments, Leavey and PIC...for now.

I don't live in any of those places. Can we meet on campus somewhere?

Of course!

When are you open?

Hours of Operation:
8:30PM - 12:00 AM Sunday-Thursday
**We also take orders from members of fraternities and sororities until noon on Monday so we can have dozens ready for deliveries during Monday night dinner on the Row!!!*** (You can place an order to be delivered before Monday night dinner any time during the week--the cookies will be there by 4pm Monday)

Additional Questions?

Please don't hesitate to CONTACT US!!!!!!

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